Shipping Policy
We offer different types of books in our store, each with different shipping methods and delivery times:
1. Auto-Delivered Digital Books
Delivery Method: Instantly shipped to your account as digital book
Delivery Time: Immediate upon purchase completion
Format: Digital book accessible through your account
2. Digitally Signed Digital Books
Delivery Method: Author will be notified on purchase and will digitally sign the book
Delivery Time: Normally takes 1-7 days to deliver the signed digital edition
Format: Digital book with author's digital signature
Return and Refund Policy
Digital Books
We normally do not accept returns or refunds for any digital books due to their instant delivery nature and digital format.
Exceptions
However, we may consider refunds in the following circumstances:
If you have purchased duplicated books by accident
If the purchased product is not working as intended
How to Request a Refund
If you believe you qualify for a refund under the above exceptions, please contact our customer service team:
Chat: Use the chatbox on our website
Email: Contact us via email
Our customer service team will review your request and determine if a refund is appropriate based on the circumstances.
Contact Information
For any questions regarding shipping, returns, or refunds, please don't hesitate to reach out to our customer service team through:
Live chat on our website
Email support
We're here to help ensure you have the best possible experience with our books and services.